Mystery Spot Ticket Refund Request

Please fill out the ticket refund request below in order to start the ticket refund process. Once your refund has been processed it can take anywhere from 2-10 days to post to your bank account.

To get a full refund you need to either call or request a refund at least ONE HOUR before your tour time. You are not eligible for a refund if we do not receive proper notice.

* Please note if you purchased your tickets in person you must return to the Mystery Spot in order to receive your cash refund.

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In order to process your refund for tickets purchased over the phone we must verify some information with you. Please enter your phone number below and the best time to contact you.
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The Mystery Spot
465 Mystery Spot Road
Santa Cruz, CA 95065 USA
Tel: (831) 423-8897
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